Posted: 15h ago
The role
Regional Manager – Cleaning Services (Soft FM)
Birmigham
£30,000 - £40,000 + Car/Allowance + Benefits
About the Role:
We are seeking an experienced and driven Regional Manager to oversee the delivery of cleaning services across multiple client sites within the West Midlands. Working for a leading Soft FM service provider, you will be responsible for ensuring high standards of service delivery, client satisfaction, and operational efficiency across your portfolio.
This is a key leadership role requiring strong people management, commercial awareness, and a passion for service excellence.
Key Responsibilities:
- Lead, manage, and support a team of Supervisors, and Cleaning Operatives across multiple locations
- Ensure all cleaning services are delivered in line with contractual KPIs, SLAs, and quality standards
- Build and maintain strong client relationships, acting as the main point of contact for regional accounts
- Conduct regular site audits, inspections, and performance reviews
- Manage budgets, control costs, and identify opportunities for efficiency improvements
- Drive continuous improvement initiatives and implement best practices
- Oversee recruitment, training, and development of staff within the region
- Ensure compliance with Health & Safety legislation and company poli...
