About this role
As a Sales Engineer, you will partner with Sales to drive successful deals by showcasing deep product expertise and acting as a trusted technical advisor. You’ll lead discovery, navigate complex conversations, and simplify technical concepts into clear, actionable narratives that inspire customer confidence and drive long‑term value. This role blends strategic insight with client‑facing acumen, making you the bridge between Liftoff’s technology and customer success.
Responsibilities
* Act as a trusted technical advisor to top advertisers, guiding complex conversations on attribution measurement and performance optimisation.
* Partner closely with Sales to craft compelling technical narratives, proactively identify opportunities, and drive long‑term client value with Accelerate and Vungle Exchange.
* Lead deep discovery efforts, navigate technical objections in real time, and drive alignment across internal and external stakeholders.
* Develop solutions for customers with advanced use cases, ensuring seamless execution through collaboration with Engineering and Product.
* Serve as a subject matter expert on Liftoff platforms, including integrations with MMPs, SKAN, supply partners, and key measurement frameworks.
* Translate complex technical features into business outcomes, influencing platform adoption and deepening customer engagement.
* Investigate performance concerns by independently querying and analyzing data (via SQL), offering actionable insights to both customers and internal teams.
* Leverage data to reinforce Liftoff’s point of view in technical evaluations, platform comparisons, and attribution debates.
* Enable go‑to‑market teams through training, scalable technical resources, and guidance on objection handling, product positioning, and industry narratives.
* Identify repeatable patterns across customer feedback and contribute to tooling, automation, and support workflows that enhance internal efficiency.
* Represent Liftoff’s POV on critical industry topics such as SKAN vs. MMPs, PSA vs. Ghost Ads, MMM, and cross‑channel attribution in internal forums and customer conversations.
* Stay abreast of major trends in mobile measurement and ad tech; proactively synthesize developments into actionable insights for sales and product strategy.
* Collaborate across Product, Engineering, Marketing, and Sales to shape product roadmaps, vet and promote platform changes, and influence feature rollouts based on customer needs.
Requirements
* Customer‑centric mindset with demonstrated success in client‑facing roles.
* Clear, adaptable communicator who can quickly convey complex technical ideas and insights to both technical and non‑technical stakeholders across written, verbal, and visual mediums.
* Exceptional analytical and troubleshooting skills, with a proven ability to diagnose and solve problems under pressure.
* Skilled at requirement gathering and presenting data‑driven recommendations to senior audiences.
* Willing to travel 10–25% for business needs.
* Bachelor’s degree and 5+ years of professional experience.
Nice to have
* Demonstrable SQL proficiency: Capable of writing, optimizing, and interpreting intricate queries for analysis, debugging, and reporting purposes.
* Hands‑on experience or strong interest in app & web development, iOS/Android architectures, and mobile app‑tracking solutions.
* Development skills such as Python, JavaScript, or other scripting languages—beneficial for prototyping, automation, or integration with analytics and tracking tools.
Travel Expectations
We offer several opportunities for in‑person team gatherings, including project meetings, regional meetups, and company‑wide events. We expect employees to attend these gatherings at least once per quarter.
Compensation
Compensation includes a base salary, equity, and health, vision, and dental benefits associated with your country of residence. Base compensation varies based on location and experience.
Equal Opportunity Employer
Liftoff is an equal‑opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
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