The Company Healthcare Ireland Group is Northern Irelands leading independent provider of residential, nursing and specialist care. We are continuing to grow and are now seeking an experienced Income & Credit Control Specialist to strengthen our head office finance team. This is a key role with responsibility for managing income flows, resolving complex credit control matters and ensuring effective cash collection across a large portfolio of care services. The Role The role of Administrator is to support our HR and Recruitment Team with administrative needs. This is an essential role as our team grows and we work towards our mission of being an industry leading employer. We are committed to attracting, engaging and developing our employees so they feel supported, equipped and valued. This role will often be the first point of contact for new members of the team and so will lead with our values-based approach. This role is responsible for the administration of all new employees, completing the necessary pre-employment checks and welcoming new starters to Healthcare Ireland. As Administrator, you will also work closely with our Home teams, building strong working relationships in order to support them. This role is based at Head Office but will also spend time in our services and get to know the people who deliver excellent care and support the Home Management teams. About The Role Duties and Responsibilities Provide efficient and effective administrative support to the Team, including processing new starters, document and report production, telephone enquiries, and other administrative tasks as appropriate. Handle external and internal enquiries, recognising the level of importance of particular enquiries or issues and applying the appropriate prioritisation ensuring to communicate issues and enquiries to the relevant people for appropriate action to ensure the highest level of service. Maintain accurate employee records and personal information and ensuring compliance with data protection regulations. Support with the administration of HR and Recruitment policies and processes. Support the Homes with the maintenance of employee records for the team, tracking right to work documentation, personal details and employee information. Ensure the effective operation of HR and Recruitment administrative processes and procedures. Seek to improve processes and the general flow of information so that the Home and Team can operate efficiently. Support with the implementation of new systems and processes. Assist in the development and administration of internal and external communications, including newsletters, memos and announcements. Organise and prioritise workload within established procedures, escalating if required to the appropriate person to ensure the highest level of service. Undertake any other duties that may be reasonably required as designated by the HR Manager. About You Right to work in the UK. Full driving licence with access to a vehicle. A minimum of 1 years experience within an administrative role. Educated to GCSE level or equivalent standard, with a high level of English and numeracy. Excellent keyboard and PC skills with an excellent level of proficiency for Microsoft Office applications such as Word and Excel. Required Criteria Skills Needed About The Company We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services. Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives. Company Culture Were always on the look out for people who care, whether thats caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance. Our passionate, ever-growing team means that youll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in peoples lives. Caring for our residents is at the heart of all we do, and wed love to have you join the team. Company Benefits Healthcare Ireland Group is not just a workplace; it's a community where your work has a purpose, and your contributions are valued. If you're passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care. Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning Salary £26,000.00 per year Benefits: Retirement plan and/or pension Employee development programs Free parking Competitive salary Social Opportunities Employee Recognition Scheme