Closing Date: 3 October 2025
Overview
As a Civil Enforcement Officer (CEO), you will carry out the enforcement of parking restrictions, on foot and by vehicle throughout the entire borough of Gravesham. You will be required to patrol both on street and in car parks and, if necessary, issue penalty charge notices to vehicles found to be parked contravening the parking restrictions that are in force. You will be required to assist the general public with any Council related enquires to provide high levels of customer satisfaction and you will be required to report issues such as pot holes, streetlights, abandoned cars, graffiti, and rubbish to the relevant department/agency, acting as the Councils 'eyes and ears' so as to improve the streetscene environment.
Responsibilities
* Carry out enforcement of parking restrictions on foot and by vehicle within Gravesham.
* Patrol on street and in car parks; issue penalties for contraventions where appropriate.
* Assist the public with Council-related enquiries and provide high levels of customer satisfaction.
* Report issues such as potholes, streetlights, abandoned cars, graffiti and rubbish to the relevant department/agency.
* Act as the Council's eyes and ears to improve the streetscene environment.
Essential Qualifications
* Ability to work over a 7 day week shift pattern in a front line enforcement role.
* Good literacy and numeracy skills.
* Strong communication and customer service skills.
* Experience in a public facing role and ability to work well as part of a team.
* Full Disclosure and Barring (DBS) clearance and a full UK driving licence.
Desirable qualifications
* Parking enforcement experience.
* Basic knowledge of the Highway Code and the Traffic Management Act 2004.
* Familiarity with the local area.
Working for Gravesham
We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses. The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Benefits
* A minimum of 23 days holiday entitlement, plus paid bank holidays.
* Membership to
* Career development, training opportunities and access to e-learning
* Access to eye care vouchers and VDU Glasses
* External Occupational Health service
* Cycle to Work Scheme
* Access to EAP Services 24/7
* Free parking
* Octopus Electric Vehicles Salary Sacrifice Scheme
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