Vacancy type: Paid Vacancy Function: Marketing and Communications Location: Field Based Salary: up to £49,036 per annum(depending on experience). Contract type: Permanent Contract hours: Full time Weekly hours: 37.5 hours per week Closing Date: 15/06/2025 We are seeking an experienced and talented Head of Marketing and Communications to lead the Marketing and Communications Team at Tŷ Hafan. About the role: This is a very exciting time to join the team at Tŷ Hafan, having recently launched our Strategic Plan, which sets out our plans for achieving our ambition of supporting every family who needs our support. The Marketing and Communications Team plays a crucial role in the delivery of our Vision of a Wales where no family faces the unimaginable loss of their child alone. Not only will this role contribute directly to our income generation activities, it will also play a crucial role in supporting Tŷ Hafan to reach more families and in recruiting and retaining talented and engaged people. This role will lead the team to develop and implement a marketing and communications strategy that supports the organisation to reach more families, recruit and retain people and to sustain and grow income. You’ll be responsible for the development and management of our brand, ensuring we position ourselves and communicate effectively with key target audiences, including overseeing the delivery of integrated marketing campaigns. You’ll also have the opportunity to help Tŷ Hafan to develop inspiring messaging and content that encourages action from key audiences. You’ll provide leadership and direction to the whole team, supporting them to deliver against key plans and objectives and to optimise performance across the whole spectrum of online and offline channels. About you: If you have significant experience of leading a marketing and communications team to deliver against ambitious targets and objectives, we would love to hear from you. You will be organised, have excellent communication skills and have experience of a range of online and offline marketing and communications channels. Experience of charity marketing and communications isn’t essential, but we would love to hear from candidates who have an understanding of how they would apply their skills and experience within a charity market. The benefits of working for Tŷ Hafan include: Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to part-time hours) A Group Personal Pension Scheme with an employer contribution of 5% Life assurance (death in service benefit) Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support. Unlimited access to a 24/7 online GP as well as a range of other health experts Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio Cycle to work, technology, mobile phone and will writing schemes Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop) Hybrid working, and when onsite free, secured parking. Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond. At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone. Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need. Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond. Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout. Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.