22 hours per week
Working Days will be Wednesday, Thursday and Friday
This is an opportunity for you to enhance the delivery of our financial assessments service in an organisation that will value your contribution and encourage you to develop your existing skills.
You will play a key role in accurately and efficiently dealing with enquiries and the financial assessment of service users contribution towards the cost of their care, the collection of these charges and any associated debt recovery. You will need to be able to work under pressure in a busy and changing office environment.
For this post you must be committed to a high level of customer service and will be able to demonstrate excellent written and verbal communication skills with people from all backgrounds. Accuracy and attention to detail is essential. You will have a professional, proactive and enthusiastic approach coupled with the ability to use your initiative and judgement to provide effective solutions to problems
For an informal discussion or further information please call Sian Paddick, Financial Assessments and Safeguarding Team Manager, on
The ability to greet customers through the medium of Welsh is a requirement for this post.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
A Basic criminal records check by the Disclosure & Barring Service (DBS) together with a Baseline Personnel Security Standard (BPSS) check is a requirement for this post.
The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Closing Date: 11 March 2026
Shortlisting Date: 12 March 2026
Interview Date: 25 March 2026
Benefits to working at Bridgend County Borough Council
Job Description & Person Specification
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Job details
Job reference
18358
Date posted
19/02/2026
Application closing date
11/03/2026
Location
Bridgend County Borough
Salary
£16,205 - £16,733 per annum
Package
Blank
Contractual hours
22
Basis
Part time
Job category/type
Finance and Compliance
Attachments
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