Your newpany
Hays are working with a leading provider of housing and support services across the South West. With a strongmitment to social justice and inclusion, the organisation works to empower individuals facing homelessness, domestic abuse, mental health challenges, and other forms of social exclusion. You’ll be joining a team that values creativity, collaboration, and person-centred care, and is dedicated to helping people build brighter futures.
Your new role As a Floating Support Worker, you’ll provide flexible support across multiple locations, including Bath, Bristol (potentially Mendip and Gloucestershire). You’ll work with clients facing homelessness, trauma, mental ill-health, substance misuse, and other challenges.
Main Responsibilities:
- Deliver person-centred support and enabling services
- Conduct needs and risk assessments
- Maintain accurate client records
- Support housing management, including rent arrears and move-on pathways
- Liaise with external agencies and promote service user involvement
- Participate in an out-of-hours on-call rota
- Work flexibly, including early mornings, evenings, and weekends
What you'll need to succeed
- Proven experience supporting individuals withplex needs and/or challenging behaviours
- Strong understanding of homelessness, social exclusion, and trauma-informed approaches
- Excellentmunication and IT skills
- Ability to work independently and as part of a team
- Full UK driving license and access to a car
What you'll get in return
In return for your dedication and hard work, you’ll receive aprehensive benefits package designed to support your wellbeing and professional growth:
- Supportive Environment: Regular one-to-one supervision, reflective practice sessions, and a collaborative team culture.
- Wellbeing Support: Access to an Employee Assistance Programme offering up to 6 free counselling sessions, plus wellbeing resources and advice.
- Professional Development: Monthly internal training opportunities, mentoring from experienced colleagues, and support to grow your skills and confidence.
- Flexible Working: A varied role with the opportunity to work across different services and locations, keeping your work dynamic and engaging.
- Additional Perks: Cycle to work scheme, mileage reimbursement, and the chance to make a real difference in people’s lives every day.