Experienced Claims Handler
Proactive Personnel are recruiting on behalf of our client based in central Telford who are looking for a Claims Handler to join their team.
Hours: Mon-Fri | 37.5 hours per week
Salary: £25,000-£26,000 per annum DOE
Duties include but not limited to:
* Manage the administrative processes involved in submitting and tracking claims on behalf of the clients across all policy types
* Collect and compile necessary documentation and information from clients and insurers to facilitate claim processing
* Serve as a point of contact for clients regarding the status of their claims, providing updates based on information provided by the insurer
* Ensure clear communication with clients that the claims handler facilitates the claims process and reinforce that any claims decision is made solely by the insurer, promoting transparency throughout the process
* Establish procedures for escalating claims to the appropriate claims manager or senior team member if exceptional circumstances arise that require additional intervention or decision-making
* Proactively engage with all stakeholders involved in a particular claim
* To complete all supporting documentation in a compliant and accurate manner
* To undertake all other reasonable duties as reasonably required and directed
Ideal Candidate:
* Experienced working within a claims department preferably within an Insurance environment.
* Excellent Communication Skills.
* Ability to work under own initiative
* Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint)
Interested? Please call Taylor Butterfield on (phone number removed)