Customer Service Advisor
Loughborough
Contract
£13.47 per hour
Our client is looking for an experienced is looking for a Customer Service Advisor
Knowledge of council tax and benefits would be an advantage Monday - Friday 9am - 4pm (30 minutes lunch)
You will have recent experience of providing information and advice to the public in a busy customer service environment, preferably telephone based, and is capable of handling a range of situations with tact, diplomacy and empathy.
This is one of many roles we are recruiting for please visit our website colbernlimited co uk
You will have recent experience of providing information and advice to the public in a busy customer service environment, preferably telephone based, and is capable of handling a range of situations with tact, diplomacy and empathy.
You will have excellent listening and communication skills, the ability to converse with all types of people, a polite and courteous attitude, and a commitment to providing excellent customer care. You will also be able to work well under pressure with a minimum of supervision while ensuring consistency and accuracy, and be proficient in the use of software systems, with good keyboard skills.
Working Pattern 32.30 hours per week
Monday – Friday 9am – 4pm (30 minutes lunch)orough Council is looking for an enthusiastic and committed telephone advisor to join our Customer Services team to deal with enquiries coming into our contact centre, provide guidance and information, and process customer requests covering a variety of services on behalf of the Council and its partners.
You will have recent experience of providing information and advice to the public in a busy customer service environment, preferably telephone based, and is capable of handling a range of situations with tact, diplomacy and empathy.
You will have excellent listening and communication skills, the ability to converse with all types of people, a polite and courteous attitude, and a commitment to providing excellent customer care. You will also be able to work well under pressure with a minimum of supervision while ensuring consistency and accuracy, and be proficient in the use of software systems, with good keyboard skills.
Working pattern will be
Monday - Friday 9am - 4pm (30 minutes lunch)
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer