About Mulberry
Born in 1971, Mulberry is a British lifestyle brand known for quality and design. We have been globally acclaimed for capturing the Mulberry Spirit. Sustainability is part of our ethos; in 2024 we proudly achieved B Corp Certification.
Our values remain the same; we are committed to improving our impact on people and the planet. If you share these values, we would love you to join our team.
What We Need From You
* Partner with Store Leader to develop a high‑performing team where diversity is embraced and every person is valued.
* Encourage discussions and invite ideas and different perspectives to drive creativity and collaboration.
* Create a culture that embraces feedback; give praise, share successes, coach and challenge.
* Nurture a welcoming and fun environment for customers and team.
* Deliver an engaging and memorable customer experience and inspire your team to do the same.
* Develop and maintain key customer relationships using in‑store CRM tools to support you and your team.
* Continually demonstrate a commitment to driving your business.
* Collaborate and build key relationships to accelerate store growth.
* Demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
* Lead and deliver operational excellence while respecting people, product and environment.
* Incorporate environmentally responsible practices in your work wherever possible, supporting our Five Cs strategy.
* Promote equity, empathy and understanding and demonstrate this commitment within internal and external communities.
You Are
* Inspiring
* Engaging
* Agile
* Perceptive
* An experienced Leader (preferably within luxury fashion but not essential)
* In love with fashion!
What We Will Do For You
* Competitive basic salary
* Bonus
* Product allowance
* An enviable staff discount and exclusive access to staff sales
* Extra day off for your birthday
* Pension contributions & life assurance
* Training and development opportunities
* 2 paid volunteering days per year
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Management
* Retail
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
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