At Whittlebury Park, we are seeking a passionate and enthusiastic hospitality superstar to join our food & beverage team as a Host. You will be the first point of contact for our guests, ensuring a warm and welcoming atmosphere. Nestled in hundreds of acres of ancient parkland, Whittlebury offers an award-winning 254-bedroom four-star hotel, conference, and training centre. Our facilities include a 3 AA Rosette restaurant, luxurious spa, and championship golf course.
Your responsibilities will include:
1. Providing high-standard food and beverage service in a warm, friendly, and professional manner, promoting Whittlebury Hall and ensuring smooth restaurant operations.
2. Maintaining a high standard of service and customer care in a friendly and relaxed environment, focusing on the daily function of the restaurant and liaising effectively with guests.
3. Ensuring punctuality and proper attire: reporting for duty on time, wearing the correct uniform, and ensuring all employees are appropriately dressed.
4. Providing excellent service and managing operations: serving guests' food and beverage needs promptly, clearing used items, attending to guest requests, managing cash transactions, and handling guest queries and complaints.
5. Maintaining cleanliness and organization: performing cleaning duties in the restaurant and kitchen areas, and assisting in cleaning, polishing, storing, and distributing restaurant equipment.
6. Preparation and support: assisting in preparing the restaurant for service, including reconfiguring furniture and decorating for special events, supporting team members, and ensuring all tasks are completed to company standards.
7. Menu and booking management: preparing menus and buffet labels with allergen information, managing private function signage and menus, checking bookings and special requirements, drawing up table plans, and handling linen orders.
The hours of work will vary and include weekends, late evenings, and holiday periods. This list of duties is not exhaustive, and you may be asked to carry out additional tasks as requested by management.
Compensation is up to £12.21 per hour (£10,158.72 per annum based on 16 hours per week). We offer a range of benefits, including:
1. Free golf and leisure membership, contingent on minimum hours worked.
2. Free staff meals during shifts.
3. Healthcare cashback on essential expenses (contracted hours staff only).
4. Employee awards and recognition schemes.
5. Exclusive staff discounts on food & beverage, spa products and treatments, and hotel stays.
Join us at Whittlebury Park and enjoy working in a beautiful, award-winning environment with these fantastic benefits!
Job Types: Permanent, Part-time
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