Job Description:
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
We’re looking for a Lead Business Analyst to join our team and help shape the future of Business Analysis across our organisation. As a Lead Business Analyst, you'll be accountable for the quality, strategic alignment, and timely delivery of all analysis within an Agile Release Train. You will lead and develop a team of Business Analysts, inspire best practice, and drive continuous improvement in how we deliver value to the business.
As our Lead Business Analyst, you’ll have access to a wide range of benefits including:
* Hybrid working (we’re in the office 2 days per week)
* Access to a generous discretionary profit share scheme
* Colleague discounts on Jet2.com flights and Jet2holidays packages
What you’ll be doing:
* Own and drive all BA activity within the ART, ensuring new work is clearly defined, understood, and ready for delivery.
* Manage a team of BAs to deliver effective, insight‑driven solutions that address real business problems.
* Shape and maintain best‑in‑class analysis standards, frameworks, and working practices.
* Build strong relationships with senior stakeholders, ensuring business needs are understood and effectively translated into solutions.
* Work closely with the Agile Delivery Manager to identify and manage risks, dependencies, and impediments.
* Ensure all analysis outputs are delivered to a consistently high standard; on time, aligned to strategy, and meeting stakeholder expectations.
* Stay informed about emerging tools, techniques, and industry trends, sharing knowledge with the wider BA community.
* Contribute to the evolution of the BA team’s strategy, operating model, and alignment with industry best practice.
What you’ll have:
* Experience of managing and developing a team of business analysts, ideally in an Agile or SAFe environment.
* An experienced BA with demonstrable leadership skills (formal or informal).
* A strong communicator with excellent stakeholder management.
* A strong understanding of business analysis frameworks, methodologies, and tools.
* Someone who thrives in Agile environments and understands the dynamics of an ART.
* A coach and mentor who is passionate about developing people and driving continuous improvement.
* Someone who brings structure, quality, and strategic thinking to BA delivery.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
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