Group Responsibilities - Deployment
* Collaborate with co-location partners to design cage, rack, and server layouts and ensure sufficient space, power, and cooling for current and future needs.
* Lead or support server, network, and hosting equipment deployment, including hands‑on builds and configuration when needed.
* Work with stakeholders to secure pre‑operational sign‑offs and ensure solutions meet performance requirements such as security, availability, and response times.
* Assist in troubleshooting integration issues.
Group Responsibilities - Operations
* Manage and maintain hosted infrastructure (servers, storage, backups), including proactive issue prevention and backup oversight.
* Define, document, and improve operational processes, including ITIL‑based incident, change, problem, and configuration management, and ensure alignment with wider company workflows.
* Provide technical support for hosted services, participate in a 24×7 on‑call rotation, resolve incidents promptly, and deploy approved changes and updates.
* Strong hands‑on experience with server hosting (e.g. data center) infrastructure, ideally Cisco UCS, Dell servers and Dell storage technologies.
* Hands‑on storage/SAN and backup experience ideally one of Dell Data Domain, Dell backup software, Veeam and/or Rubrik.
* Strong Windows skills, especially Active Directory and Group Policy.
* Hands‑on VMware deployment and management experience with VMware.
* Hands‑on Linux deployment and management experience with RHEL 8 or newer.
Qualifications
* Strong hands‑on experience with server hosting (e.g. data center) infrastructure, ideally Cisco UCS, Dell servers and Dell storage technologies.
* Hands‑on storage/SAN and backup experience ideally one of Dell Data Domain, Dell backup software, Veeam and/or Rubrik.
* Strong Windows skills, especially Active Directory and Group Policy.
* Hands‑on VMware deployment and management experience with VMware.
* Hands‑on Linux deployment and management experience with RHEL 8 or newer.
Desirable
* Strong understanding of the principles of IT security, including ISO27001.
* Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred).
* Scripting for automation technologies (e.g. Powershell, Puppet, Ansible, Python).
* ITIL knowledge - principles and application.
Benefits
* Great Bonus Scheme
* Private Medical Insurance
* Optional Enhanced Pension Scheme
* Perks and Savings on lifestyle activities
* Nuffield Health Discounts
* Gym Reimbursements (up to £600)
* Plus more!
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