Overview
Join to apply for the Marine Trades New Business Insurance Account Handler - Corporate & Commercial role at Howden, the new name for Aston Lark.
We are seeking an ambitious New Business Account Handler to join our specialist marine team in Worcester. If you have a passion for sales, this is the opportunity for you. Be part of a world-class organisation that values collaboration and inclusion.
Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full-time, permanent position.
Responsibilities
* Assist in achieving Group/Division client New Business sales targets by providing an excellent level of service.
* Undertake market exercises to establish the most competitive terms available.
* Produce and issue professional summaries and reports using Howden templates.
* Issue renewal documentation in line with contract certainty.
* Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
* Prioritise and handle all work promptly and accurately.
* Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
* Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
* Produce accurate and professional documentation at all times using relevant Howden templates.
* Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
* Actively cross-sell products from other Divisions.
* Refer all queries that fall outside your own experience, knowledge and authority to senior staff.
Knowledge
* Knowledge of Commercial Insurance and the CII\'s Code of Ethics and GDPR within a sales environment.
Skills
* Accuracy and attention to detail.
* Ability to process work quickly and efficiently.
* Ability to prioritise work and meet deadlines.
* Good negotiation and broking skills.
* Excellent oral and written communication skills.
* Ability to gather and analyse information from the client.
* Ability to identify and respond appropriately to an individual client\'s level of understanding.
* Ability to persuade and influence others.
Qualifications
* GCSE Maths and English (or equivalent).
What do we offer in return?
A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we\'re looking for individuals who share the same values as us:
* Our successes have all come from someone brave enough to try something new
* We support each other in the small everyday moments and the bigger challenges
* We are determined to make a positive difference at work and beyond
Reasonable adjustments
We\'re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* General Business
* Industries
* Insurance
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