Parts Manager Company vehicle and fuel card/laptop/phone Reading Our client, a family owned and run Commercial Vehicles business across London and the Thames Valley, is seeking for a HGV Parts Manager to join their team in Reading. The ideal candidate will need proven experience with people management and leadership, extensive parts and purchasing knowledge with demonstrable results of implementing effective business strategies. Role: Parts Manager Hours: 40 hour per week ; occasional Saturday 7am -1pm Location: Reading Key responsibilities: * Develop and implement a parts sales strategy (e.g. increasing the number and value of customers) for the Branch in agreement with the Ops Director * Ensure parts purchase, parts sales and profit margin targets are achieved * Promote parts sales and maintain the customer database * Conduct customer visits to increase the customer base and maintain relationships with existing customers * To be continuously and consistently conscious of customer needs, providing at all times the highest level of courtesy and service, and to promote customer satisfaction and dealership manufacturer ratings (CXI / CXM / Customer CARE) * To lead, motivate, coach, appraise and develop the team of parts advisors and drivers to achieving their personal objectives, required accreditations, that is in line with your department’s goals * Supervise and control the daily activ...