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It support engineer

Newark
Dunnebier
It support engineer
Posted: 10 July
Offer description

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Hours: 36.25 hours/week (9:00 AM 5:15 PM)

Salary: Competitive, based on experience

About The Firm

Established in 1856, our client is one of the UKs oldest and most respected law firms, offering top-tier legal and wealth management services. With a strong presence across Lincolnshire and the Midlands, they have earned recognition as a Top 200 Law Firm. Combining rich heritage with a progressive outlook, they pride themselves on being dynamic, inclusive, and forward-thinkinga place where tradition meets innovation.

The Opportunity

As part of ongoing growth and digital transformation, the firm is now looking for a talented IT Support Engineer to join their expanding IT team. This is a key role supporting staff across multiple office locations, helping to maintain and enhance the firms robust technology infrastructure.

Key Responsibilities


* Deliver professional, personable IT support across the business
* Identify and resolve IT issuesboth remotely and onsite
* Install and maintain desktop, server software and hardware
* Manage proactive server and desktop maintenance
* Assist in development and implementation of new infrastructure projects
* Conduct in-depth troubleshooting for advanced issues
* Create user-friendly support documentation and assist with training
* Support the day-to-day operations of IT systems across all sites

Essential Requirements

Qualifications & Knowledge

* Maths & English Level 2 or equivalent
* Working knowledge of Windows 11, Windows Server 2016/19/22 & Hyper-V
* Familiarity with Active Directory, Group Policy (GPO), Microsoft 365 & Exchange
* Understanding of TCP/IP and experience with both wired & wireless networks

Skills & Attributes

* Excellent verbal and written communication
* Strong relationship-building skills
* Friendly, approachable and a team player
* Able to work under pressure with strong organisational skills
* Must hold a full UK driving licence and have access to a vehicle (with business insurance)

Desirable Experience

* Degree in Computing or related discipline, or equivalent industry experience
* Certifications (e.g., CompTIA A+, Microsoft, etc.)
* Exposure to Azure and IPVPN technologies

Whats On Offer

Benefits

This is a great opportunity to join a well-established, high-performing team within a respected firm that values and supports its staff. Some of the generous benefits include:

* Income Protection & Life Assurance (3x salary)
* Salary Exchange Pension Scheme
* Staff Discounts on Legal and Wealth Management Services
* Employee Assistance Programme
* Generous Annual Leave Entitlement

Apply Now

If you are a proactive IT professional looking to develop your career within a prestigious legal environment, wed love to hear from you.

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Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Information Technology
* Industries

IT System Training and Support

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