About the role
As a warehouse operative, you will be providing customer service support and ensuring the smooth day-to-day functioning of the department, creating a consistent experience for staff and visitors.
Our client is currently looking to recruit a team member. Below are the job details for your reference:
You can also contact our friendly recruitment team with any questions about the role, available Monday to Friday from 09:00 to 17:00.
Shifts: Monday to Friday (37.5 hours)
Location: Hatfield Business Park, Hertfordshire AL10 9TW
Working Hours: 11:00 am to 7:00 pm
Contract Duration: 3+ Months
Roles and Responsibilities:
* Provide basic customer service to visitors and staff to ensure a positive experience
* Perform routine tasks as directed by the Line Manager to meet deadlines
* Respond to ad-hoc requests from the Line Manager to maintain service continuity
* Escalate service issues promptly to meet customer requirements
* Ensure the department meets SLA (Service Level Agreement) performance targets
* Maintain and improve customer satisfaction levels
* Understand and adhere to company policies and procedures
* Demonstrate relevant FACE behaviours (Friendly, Accountable, Customer-focused, Effective)
Other qualities we're potentially looking for:
* Basic administrative skills
* Ability to follow simple work instructions
* Basic knowledge of Microsoft Office applications
* Good interpersonal, literacy, and numeracy skills
* Previous warehouse experience preferred
* Strong attention to detail and ability to work independently or as part of a team
What's in it for you? -
Our client values rewarding their staff for a job well done.
* This is a 5-day per week onsite contract.
* A daily rate, in-scope IR35, of £12.67 (PAYE) or £16.45 (via a Hays Approved Umbrella Company).
Next Steps
Once you've applied, a recruitment consultant will contact you to discuss the screening process.
If successful, you'll participate in a live virtual interview with the client's hiring manager to get to know you better.
Hays Talent Solutions is a division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent and temporary roles. By applying, you agree to the T&Cs, Privacy Policy, and Disclaimers available at hays.co.uk
#J-18808-Ljbffr