Join to apply for the Head Housekeeper role at Moor Hall Hotel & Spa
Location: The George Hotel, Lichfield
Rate of Pay: £13.50 per hour
Hours: Full-Time 37.5 hours per week
Overview
We are looking for an experienced and motivated Head Housekeeper to lead our housekeeping department at The George Hotel, Lichfield. This is a fantastic opportunity for a proven housekeeping professional with strong leadership skills to take ownership of maintaining the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel.
As Head Housekeeper, you will manage the day-to-day operations of the housekeeping team, ensure smooth coordination with other departments, and drive exceptional service delivery.
Responsibilities
* Lead, motivate, and manage the housekeeping team to deliver consistently high standards
* Oversee daily cleaning operations in all bedrooms, public areas, and back-of-house spaces
* Manage staff rotas, workloads, and performance to ensure efficiency and quality
* Monitor stock levels, order supplies, and control budgets effectively
* Train and develop housekeeping staff, ensuring high levels of engagement and performance
* Conduct regular inspections to maintain brand standards and compliance with health and safety policies
* Work closely with other departments to support the overall guest experience
Ideal Candidate / Qualifications
* Proven experience as a Head Housekeeper or in a supervisory role within a hotel or similar environment
* Exceptional attention to detail and commitment to cleanliness standards
* Strong organisational and leadership skills with the ability to inspire and motivate a team
* Excellent communication and problem-solving abilities
* Ability to work under pressure in a fast-paced environment
* Flexibility to work weekends, holidays, and busy periods as required
Benefits
* £14.50 per hour
* Permanent full-time contract (following successful probation)
* Company reward scheme to recognise your hard work
* Extra holiday entitlement for long service
* Hotel & spa discounts
* 50% off dining in our restaurants
* Discounts on tickets to our special events
* Employee Assistance Programme for wellbeing support
* Uniform provided
* Free meals on duty
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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