Are you a senior leader in social care with a passion for driving quality, compliance, and culture across multiple services?
We’re seeking a hands-on, values-led Regional Manager to oversee a portfolio of Care Homes across Wales. This is a strategic and operational leadership role, ideal for someone with regional experience in managing care home services, a strong understanding of regulatory compliance, and a people-first approach to leadership.
You will be responsible for leading a team of Regional Managers and ensuring our homes deliver safe, compassionate, person-centred care that meets regulatory standards, delivers strong financial outcomes, and fosters high-performing teams.
What You’ll Be Doing:
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Leading Regional Operations: Oversee a team of Regional Managers to ensure each home operates efficiently, meets compliance standards, and delivers excellent care.
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Driving Quality & Compliance: Identify issues early and embed a culture of continuous improvement through robust quality frameworks and actionable improvement plans.
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Supporting Registered Managers: Champion leadership at home level by coaching and mentoring Home Managers and leadership teams, especially in services requiring additional support.
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Financial Oversight: Manage budgets, occupancy levels, and cost controls to ensure long-term financial sustainability.
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Regulatory Responsibility: Maintain full oversight of CIW/CQC requirements, audits, safeguarding, and compliance reporting—ensuring services are always inspection-ready.
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Strategic Partnership: Work alongside the CEO to shape and deliver business strategies that align with sector best practices and policy changes.
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People Development: Build strong, motivated teams through performance management, workforce planning, and access to training and development.
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Relationship Management: Build trusted relationships with commissioners, regulators, and other key stakeholders to drive collaboration and outcomes.
What We’re Looking For:
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Extensive Sector Experience: Minimum 5 years’ experience in operational leadership roles within social care, ideally within care homes or older people’s services.
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Compliance Expert: Deep knowledge of CIW or CQC regulations, safeguarding, and internal governance standards.
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Regional Leadership Background: Proven track record of managing geographically dispersed teams and supporting services under pressure or in turnaround situations.
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Strong People Manager: Able to inspire, coach, and challenge others in a supportive and empowering way.
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Commercial & Strategic Acumen: Experience managing multi-million-pound budgets, improving occupancy, and delivering cost-effective services.
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Resilient, Compassionate Leader: Able to lead through change, manage risk, and drive a culture of accountability, empathy, and care