Job Title: Technical Account Manager
Salary: £40,000 – £65,000 per annum
Location: Widnes-based (Hybrid Working Available)
Job Type: Full-Time
Overview:
A well-established engineering business is looking to appoint a Technical Account Manager to manage and grow key customer relationships within the industrial automation sector. This is a commercially focused role suited to someone who understands technical project environments and has a track record of building and expanding client accounts.
About the Role:
Operating from our office in Widnes, the successful candidate will be responsible for managing ongoing customer relationships, supporting the quoting process alongside technical teams, and identifying opportunities for growth — including high-value projects (up to £1M).
Key Responsibilities:
* Manage and develop long-term relationships with existing clients
* Support the commercial side of technical project delivery
* Collaborate with technical managers on proposals, quotations, and client presentations
* Identify and nurture new business opportunities within established accounts
* Track and follow up on leads, tenders, and CRM activity
* Work with marketing and operations to support targeted campaigns and growth strategies
* Represent the business in client meetings, both on-site and remotely
Essential Skills & Experience:
* Previous experience in a customer-facing role within automation, control systems, or industrial engineering
* Strong commercial acumen and a proven track record in account growth
* Comfortable managing high-value projects and navigating complex sales cycles
* Excellent communication, presentation, and interpersonal skills
* Highly organised, self-motivated, and able to work independently
* Familiarity with CRM systems and structured sales processes
Desirable:
* Background in electrical or control engineering
* Experience supporting technical teams or project managers in a sales/commercial capacity
What We Offer:
* Flexible working hours and some remote work
* Supportive and collaborative environment
* On-site parking
* Involvement in regular company events
* 25+ days holiday allowance
Schedule:
* Monday to Friday
* Standard daytime hours (flexitime available)
Application Process:
Interested candidates are encouraged to submit a CV and brief cover note.
All applications will be handled in strict confidence. Employer details will be shared at the appropriate stage.