Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead our small Credit Control team. You will be responsible for managing the team and overseeing all credit control activities within the company.
Responsibilities
1. Manage a team of credit controllers.
2. Oversee the credit control team and their portfolio of debtor accounts, ensuring adherence to company processes, credit and payment terms, and credit checks.
3. Produce and analyze debt reports, reporting risks, variances, and action plans.
4. Forecast cash flow monthly.
5. Maintain reports on credit applications, payments, bad debts, and provide relevant data analysis.
6. Handle bad debt collection processes.
7. Collaborate with the Sales Director to manage problematic accounts.
8. Resolve billing disputes, complaints, and discrepancies, responding within set timeframes.
9. Support daily credit control activities as required.
10. Develop strategic partnerships across management to promote communication, continuous improvement, and teamwork.
11. Review and update the company's credit policy.
12. Coordinate with HR to meet staffing needs and ensure policy adherence.
Experience, Skills, and Attributes
* Good knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Ability to prioritize workload and lead a team effectively.
* Ability to work under pressure and meet deadlines.
* Proficiency in Microsoft Office, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (one-hour unpaid lunch break)
Salary: £30,000 - £32,500 per annum
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