SC Cleared Lead User Researcher - AI Product experience essential
£650 p/d Outside IR35
Initial 3 month contract with a 9 month extension likely
3-4 days per week on site in Central London
Overview
iO Associates are working with a very exciting company developing AI tools into the UK's Defence & Secure Government industry.
They need 1-2 Lead SC Cleared User Researchers for 2 workstreams that will be delivering a bespoke AI product into Defence and Secure Government clients.
The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments, AI Product development and User Story creation around the access to AI tools and stakeholder landscapes
Key Responsibilities
* Lead and deliver end-to-end user research activities
* Design and execute appropriate research methods (eg interviews, contextual enquiries, workshops)
* Engage with a wide range of stakeholders, including operational users, policy, and technical teams
* Translate complex user needs into clear, actionable insights
* Support the definition of user journeys, pain points, and opportunities across departmental boundaries
* Present findings in a compelling and accessible way to inform strategic decision-making
* Collaborate closely with product, design, and delivery teams in an agile environment
Essential Skills & Experience
* Active SC Clearance (UKSV Security Clearance)
* Experience as a User Researcher on AI projects, ideally within a secure government or defence environment
* Proven experience delivering user research in government or highly secure environments
* Ability to work with sensitive data and navigate constrained research environments
* Experience influencing senior stakeholders and shaping strategy through insights
* Excellent communication, facilitation, and storytelling skills
Please don't hesitate to apply if you're an SC Cleared User Researcher and has experience with AI products/services/roll outs as my client is happy to interview as soon as suitable candidates have been found.