JN Bentley is a leading civil engineering and construction organisation that directly employs over 2500 people. We are a fast-growing business and are successfully working alongside companies such as; National Grid, Rolls Royce, Yorkshire Water, United Utilities, Welsh Water, Severn Trent Water, Environment Agency, and the Coal authority which has allowed us to progress as a leader in the UK construction and civil engineering sectors whilst developing and maintaining an excellent reputation with our clients. We are seeking a highly organised and enthusiastic Operations Administrator to join our team in Shifnal. As Operations Administrator, you'll play a key role in supporting all operational departments, and on occasion, site teams, ensuring day-to-day activities run smoothly. This is a varied role where you will act as a valued ambassador for JNB, helping to drive a positive internal culture and continuous improvement across the organisation. As an Operations Administrator, you will: Provide remote administrative support across operational and site teams, including diary management, meeting scheduling, and reception cover Coordinate travel, accommodation, conferences, events, and internal communications such as newsletters and team updates Maintain organisational charts, personnel records, team contact details, and support onboarding to ensure smooth inductions Assist with CSR initiatives, Sports & Social Club activities, and wellbeing events to promote staff engagement Support customer service and project delivery efforts, helping uphold company reputation and client satisfaction Contribute to Traffic Management coordination (TMA), ensuring compliance and smooth delivery of public highway works Occasionally provide on-site support as needed, always maintaining confidentiality and handling sensitive information with discretion Foster continuous improvement through proactive suggestions and collaborative teamwork What you'll need: Highly organised and proactive, with strong time management and prioritisation skills Excellent communicator with strong interpersonal skills and relationship-building ability Technically proficient in MS Office (Excel, Word, Outlook) and general IT systems Trusted for discretion, professionalism, and alignment with company values Experienced in administrative, coordination, and support roles What's in it for you: Enjoy hybrid working from our Shifnal office (3 days per week) with occasional site visits, a competitive salary, and a fantastic working culture. You'll be part of a proud, collaborative community where your contributions are valued, with access to exciting events, wellbeing initiatives, and opportunities to support local projects. We offer a supportive environment and a wide range of financial, lifestyle, health, and professional development benefits to help you thrive. To view our full range of benefits, please see the Bentley benefits brochure attached