Prestigious West London aesthetic/cosmetic surgery business are looking for a customer service focused Senior Receptionist. The business caters for a high-profile clientele and as such are looking for someone well-presented with experience and love of cosmetic surgery/ aesthetic treatments and customer services.
In return you can expect to work for one of the top names in the industry, offering cutting edge treatments. You will receive a generous salary, discounted treatments and training & development opportunities. You can expect a fast paced and fun working environment, with progression opportunities.
Please note the role requires previous experience from as a receptionist working for a cosmetic surgery or aesthetic clinic.
The Role
The role of the Senior Receptionist is to work supportively with the team. To co-ordinate the patient welcome and their departure: processing billing and ensuring seamless efficiency, providing an excellent in-clinic patient experience.
This is a rewarding role for an individual who enjoys a dynamic, fast-paced setting and who understands the high standards and requirements of the receptionist role in a busy private, consultant-led clinic. Being proactive is a key trait for this role; with the ability to act decisively and intuitively; ensuring the needs of the patient and their personalised care is prioritised.
The following will ensure you are successful in the role
• Receptionist experience in a busy private medical / aesthetic / clinical setting
• Experience working with consultants and healthcare professionals
• A team player with the ability to deliver their roles and responsibilities in a calm and efficient manner while working in a busy environment.
• Excellent relationship builder – ability to create strong working relationships across different departments and consultants.
• Experience of working in a similar high-end environment, delivering exceptional levels of service, professionalism and discretion
• Strong attention to detail
• Excellent communication skills and immaculate written English
• Excellent numerical skills
• A polished and professional manner
• Excellent IT and administrative skills.
• A 'can do' attitude.
• A calm demeanour with prior experience working under pressure using sensitivity and discretion always.
• Keen interest in aesthetics and wellness