Company DescriptionAs apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.Job Descriptionibis Tbilisi City is seeking a dynamic and experienced General Manager to lead our hotel operations in the heart of Tbilisi, Georgia. As the General Manager, you will be responsible for overseeing all aspects of the hotel's performance, ensuring exceptional guest experiences, and driving business growth.Develop and implement strategic plans to maximize hotel revenue and profitabilityLead and inspire a team of department heads and staff to deliver outstanding serviceOversee daily operations, including front office, housekeeping, food and beverage, and maintenanceManage budgets, financial reporting, and cost control measuresEnsure compliance with brand standards, local regulations, and health and safety guidelinesDevelop and maintain relationships with key clients, partners, and stakeholdersAnalyze market trends and competitor activities to implement effective pricing and marketing strategiesHandle guest complaints and resolve issues promptly and professionallyImplement and monitor quality assurance programs to maintain high standards of service and cleanlinessCollaborate with the sales and marketing team to drive occupancy and revenue growthQualificationsBachelor's degree in Hospitality Management, Business Administration, or related fieldMinimum 5 years of experience in hotel management, with previous experience as a General Manager or Assistant General Manager in a mid-scale hotelProven track record of successful hotel operations and financial managementStrong leadership skills with the ability to motivate and develop team membersExcellent communication and interpersonal skillsProficiency in hotel management software and revenue optimization techniquesSolid understanding of financial management and budgeting processesStrong problem-solving and decision-making abilitiesAbility to multi-task and work effectively in a fast-paced environmentKnowledge of the hospitality industry and current market trendsFamiliarity with the Georgian tourism market is preferredHotel management certifications are a plusFluency in English; knowledge of Georgian;
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