Job Description
Our client, a well-respected and long-established law firm located in the heart of Newcastle upon Tyne, is seeking a Paralegal to join their Housing Disrepair department. This role offers full training and is ideal for a bright and ambitious law graduate with a strong interest in litigation. The position is permanent, fully office-based, and offers a salary of £22,000-£23,000.
Role & Responsibilities:
The successful candidate will be responsible for a variety of tasks, including but not limited to:
* Reviewing initial claim information.
* Gathering initial information from clients over the phone.
* Sending files for triage and reviewing triage reports.
* Identifying and processing files for rejection.
* Handling routine post, emails, and telephone calls.
* Coordinating with surveyors and other experts.
* Promptly addressing telephone enquiries from clients, introducers, and others.
* Assisting other team members as needed, including various aspects of file handling under supervision.
* Performing other duties as reasonably requested by the Partners.
Candidate Requirements & Desired Attributes:
* Law graduate.
* Excellent verbal and written communication skills.
* Strong organisational skills and proficiency in electronic case management and filing systems.
* Excellent time management skills, with the ability to work accurately under time constraints and meet deadlines.
* Strong research skills, interpersonal skills, and a high level of discretion when handling confidential matters.
* Good attention to detail and the ability to prioritise work effectively.
* Understanding the importance of client care and maintaining good client relations.
* Ability to work well within a team.
Prior experience in a Claimant Housing Disrepair department would be highly beneficial, although not essential.