Job Overview
Retro Remix, Canterbury's home of vintage and reworked fashion, is seeking a dynamic and enthusiastic Retail Sales Associate to join our growing team. You will be the face of our store, delivering exceptional customer service, assisting shoppers with their purchases, and ensuring every visitor enjoys a unique and welcoming shopping experience.
This is an exciting opportunity for someone with a passion for fashion, strong communication skills, and the ability to engage confidently with customers.
Responsibilities
* Greet customers warmly and provide assistance in finding the perfect items.
* Demonstrate strong product knowledge and share styling suggestions.
* Use upselling and cross-selling techniques to maximise sales opportunities.
* Keep the shop floor tidy and well-presented, with products attractively displayed.
* Handle transactions accurately and efficiently at the till.
* Support stock management, including restocking and inventory checks.
* Address customer inquiries in person and over the phone with professionalism.
* Work collaboratively with the team to meet and exceed sales targets.
Requirements
* Previous retail or customer service experience is preferred.
* Strong organisational and time-management skills.
* Excellent communication skills – both verbal and written.
* Confident in selling products and delivering an outstanding customer experience.
* Friendly, approachable, and passionate about fashion and people.
* Availability to work 2–3 weekdays per week is required.
* Flexibility to cover weekends/holidays when needed is an advantage.
How to Apply
To apply, please submit the following:
* CV
* Cover Letter – explaining why you are the right fit for this role.
* Video Introduction – at least 2 minutes long, where you tell us about yourself, why you're suited for the position, and anything you'd like us to know about you.
Job Type: Part-time
Pay: £12.21-£14.26 per hour
Benefits:
* Employee discount
* Store discount
Application question(s):
* Please submit a cover letter explaining why you want this role and why you are the most suitable candidate—what makes you stand out for this position?
Work Location: In person