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Legal secretary

Bradford
Citizens Advice BANES
Legal secretary
Posted: 18 October
Offer description

Interviews will take place on 4 November 2025.


About the role

Job title - Legal Secretary

Contract - Permanent

Hours - Full time (37 hours per week)

Location - This is an in office role across our Bradford Offices, with some option for Hybrid working post probation

The post holder will work as part of a well-established team, based within our Housing Legal Advice Team you will play a key role providing administrative support for our solicitors and caseworkers, as well as working with clients and empowering them to take action.

To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support.

You will support the team in meeting Legal Aid Agency requirements and will be responsible for dealing with referrals for Legal Aid, completing financial assessments, and explaining the process. You will ensure a smooth journey for clients and support the Legal Advice Team by answering telephone calls, dealing with correspondence, and arranging appointments. You will maintain accurate records to ensure that files can be submitted to the Legal Aid Agency for billing in a timely manner.

The postholder will have:

Excellent interpersonal skills to engage with a range of clients, and internal and external stakeholders of various levels.

Excellent organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment

Strong oral communication skills are essential as is the ability to listen, engage and empathise with potentially vulnerable clients.

Flexible and positive approach to work

For an application pack please email: - admin@bradfordcab.com


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