Job Description
About the job
Role:Account Manager
Location:Luton / London - Hybrid
Are you a relationship-driven B2B professional ready to shape the future of aviation data?
Do you have a proven track record of growing and developing client accounts within the Data, SaaS, or tech space, or experience in aviation recruitment? Are you skilled at consultative engagement and translating complex data solutions into meaningful customer outcomes? Do you want to work for a world leader whose insights power the global travel ecosystem?
We are seeking a proactive Account Manager to nurture and grow a portfolio of mid-market clients, driving long-term value through strong partnerships and strategic account development.
You will be responsible for:
* Owning and delivering revenue growth across a defined portfolio of existing accounts, identifying opportunities for expansion and upsell.
* Building and maintaining strong, trusted relationships with key stakeholders, acting as a strategic partner to your customers.
* Managing the full account lifecycle, from onboarding through to renewal and growth.
* Identifying customer needs through regular engagement, and aligning solutions to deliver measurable business value.
* Partnering with Marketing and Sales to support targeted campaigns and account-based initiatives.
* Leading commercial discussions around renewals, expansions, and contract negotiations.
* Maintaining CRM excellence by accurately managing account activity, pipeline, and forecasting within Salesforce.
* Collaborating cross-functionally with Pre-Sales, Product, and Customer Success to ensure an exceptional client experience.
* Developing deep product and industry expertise to provide informed guidance and stay ahead of market trends.