We are currently recruiting for Executive Officer II – UC Interventions Team Leaders in Armagh.
Start date: 3rd November 2025
Rate of pay: £15.83 per hour
Duration: Until 25/01/2026 possible extension
Location: Armagh JBO, Alexander Road, Armagh BT61 7JP
Hours of work: Monday to Friday 9am-5pm
Main Duties:
The main duties of a Case Interventions team leader are:
• Managing, controlling and tracking allocated work
• Manage team/individual caseload, to achieve business targets and objectives.
• Completion of Accuracy checks – proactively monitoring quality, to ensure adherence to procedures and guidance.
• Contacting customers and third parties, where appropriate.
• Completion of Management Checks (SAV), Management Information (MI) and complaints
• Collaboration with other teams to secure successful outcomes (eg UC SPOCs, SILs, Service Centres, Coleraine Decision Makers)
• Checking overpayments
• Ensure accurate recording on systems
• Ensuring health and safety procedures, incident handling and business continuity arrangement operate effectively.
Essential Criteria applicants must have:
– 5 GCSE’s at grade C and above including Maths and English and 2 A Levels – Must see proof of those
– Must complete an Access NI
If interested please contact: amy.clarke@therecruitmentco.uk