BRCGS & Compliance Coordinator (On-site)
Salary: £35,000 per annum (37.5 hours per week)
Location: Swindon
Our client, a well-established and growing organisation, is currently seeking a dedicated BRCGS & Compliance Coordinator to support the ongoing development, implementation, and maintenance of the Quality Management System (QMS) and ensure compliance with BRCGS and regulatory standards. The successful candidate will play a key role in maintaining operational compliance, monitoring quality performance, conducting audits, and ensuring services meet both legal requirements and customer expectations. This role will act as the primary contact for BRCGS compliance, working cross-functionally with operational teams, suppliers, and customers to drive continuous improvement and maintain certification. The position will also support administrative operations, internal systems coordination, and quality reporting, ensuring effective governance and high service standards across the business. This is an excellent opportunity for a compliance professional to play a key role in maintaining quality standards, driving continuous improvement, and supporting operational excellence within a fast-paced environment.
Key Responsibilities
Maintain and develop the BRCGS framework across the operation and support ongoing certification
Monitor and improve the Quality Management System (QMS) and compliance processes
Act as the primary internal and external contact for BRCGS and compliance matters
Analyse quality performance data and produce reports against key indicators
Ensure compliance with national and international standards, legislation, and customer requirements
Coordinate quality procedures, documentation, and internal audits
Investigate and respond to customer complaints, corrective actions, and compliance queries
Deliver quality and compliance training to staff where required
Liaise with customers, suppliers, and service providers to ensure service specifications are met
Support operational teams in maintaining health & safety, environmental, and quality standards
Provide administrative coordination to ensure smooth operational processes
Essential
Lead Auditor or Internal Auditor certification from a recognised institute (BRCGS or ISO accredited)
HACCP – Level 3 certification
Experience working with BRCGS standards and compliance systems
Knowledge of Quality Management Systems (QMS)
Experience supporting audits, compliance monitoring, and documentation control
Strong analytical and reporting skills
Ability to interpret regulatory standards and customer specifications
Excellent communication and stakeholder management skills
Ability to train staff members on standards and compliance requirements and conduct post-training gap analysis
Strong organisation and attention to detail
Proficiency in Microsoft Office (Excel, Word, reporting tools)
Ability to work cross-functionally with operations, suppliers, and customers
Desirable
Previous experience within logistics, warehousing, or supply chain operations
Experience implementing or maintaining BRCGS certification
Knowledge of health & safety compliance requirements
Experience delivering training on quality procedures or compliance standards
Experience working with compliance audits and corrective action processes