What's involved with this role: Interim Environmental Health Technician - Noise & Nuisance Reference no: Merton 5247795 Pay rate: £27.90 per hour PAYE Hours per week: 35 Monday to Friday, normal working hours This opening assignment is for 3 months City: MORDEN, London An Environmental Health Technician is required to join the Noise & Nuisance Team in the Regulatory Services Partnership. To investigate noise complaints and other complaints such as those relating to bonfires and light pollution. Provide day to day operational delivery of the Noise & Nuisance Service within a delivery team based over three boroughs. Support the team to deliver and meet all of its statutory obligations, performance standards and service delivery plans as agreed by the Team Manager. The post holder will be required to undertake site visits in order to carry out investigations, deliver projects or support colleagues, less senior officers and more senior staff. Key responsibilities: Administer the duties of the Regulatory Services Partnership, including the provision of services in accordance with legislation, codes of practice, corporate policies, local policies and guidance and good professional practice. This includes but is not limited to: inspections, projects, surveys, alternative enforcement activities, publicity, attending meetings, processing applications, visits, investigating complaints and service requests, sampling, monitoring, gathering evidence, carrying out PACE interviews, taking statements, serving statutory notices, taking legal proceedings including giving evidence and attending magistrates’ courts to obtain warrants. Lead on key projects on behalf of the Noise & Nuisance Manager and/or wider Regulatory Services Partnership management team. Contribute to meeting the service priorities, deliver against performance targets and outcome measures, monitor their own performance and those of less experienced officers, providing regular reports on progress to their line manager and ensuring that objectives are met within agreed timescales. Deliver an outstanding, continually improving and customer focussed service, identifying improvements within their role which could enhance customer experience. Lead, mentor and supervise new staff, less experienced officers and contractors within their service area. Work a shift pattern which covers the service requirements of the ‘Noiseline’ service. Maintain a high level of technical and legislative knowledge in the area of noise and nuisance, providing legislative updates and cascading information to colleagues. Take the lead on formal action such as the service of statutory notices and giving evidence in a magistrate’s court. Share best practice, development of ideas, be able to advise on new and emerging issues impacting on the service. Participate in the preparation and implementation of annual work and/or service programmes. Support and engage in the development of departmental and service procedures and guidance notes. Participate in the out of hours emergency contact scheme, as necessary. NB: Please feel free to apply to us direct via jobstclrec.com by quoting the job reference and job title exactly. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: Qualifications: Full UK driving license and own vehicle to be able to carry out visits in the borough. Specialist training, experience, or a qualification, relating to Environmental Health or equivalent. Certificate of Registration with the Environmental Health Officers Registration Board or equivalent or other specialist qualification. Experience & Knowledge: Extensive knowledge and experience of responding to statutory nuisance complaints under Environmental Protection 1990 and dealing with construction sites under the Control of Pollution Act 1974. Previous experience in Environmental Health or knowledge in Environmental Protection or Noise and statutory nuisance. Knowledge and understanding of the scope and role of regulatory codes of practice, the Police and Criminal Evidence Act and Regulation of Investigatory Powers Act. Experience in successfully managing own workload and supporting others in an environment where deadlines and priorities frequently change and are often conflicting Skills & Abilities: Excellent communication and customer care skills. Ability to prioritise and meet deadlines. Ability to work well as part of a team as well as on your own initiative is essential. Well organised and able to work flexibly. Good interpersonal and organisational skills are essential. Good oral, written and presentation skills to provide clear and concise messages in a variety of internal and external contexts. Ability to work as part of a team and be able to deal confidently, calmly and sensitively with colleagues. Council, Members, the public and contractors. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite). Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you) – please give full details within your CV document. Full Driving licence, access to a vehicle or access to means of mobility support. SC Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please