Customer Assistant - Instore Bakery - Leigh
Join our team at M&S as a Customer Assistant in our Bakery section, where you'll become a champion of our delicious baked goods. We're seeking passionate individuals with a love for baking and a deep understanding of bakery products to deliver fresh perspectives every day. You'll be a brand ambassador who’s ready to recommend our delicious bakery products and ensure customers feel valued through remarkable service.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points.
* Keep the store clean and tidy, ensuring shelves are stocked with product.
* Monitor and contribute to daily sales targets, promotions, and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service.
* Build expert product knowledge to sell and promote our products and services.
* Utilise digital tools and communication channels to deliver for the customer every time.
Key Capabilities
* High levels of customer service.
* Attention to detail and commitment to excellent work.
* Open to feedback and able to act on it.
* Ability to plan and manage own workload efficiently.
* Strong communication skills.
* Adaptable to changing situations.
* Builds positive relationships by being a good listener.
* Good level of digital capability.
Working Pattern
Week 1: Monday 06:00-10:00; Tuesday 06:00-10:00; Wednesday 06:00-11:00; Thursday 06:00-14:00; Saturday 06:00-14:00.
Week 2: Sunday 08:00-14:00; Monday 06:00-10:00; Tuesday 06:00-10:00; Thursday 06:00-13:00; Friday 06:00-14:00.
Under 18 disclaimer: This job role involves operating mechanical equipment as relevant to the job role and we can’t consider applications from anyone under the age of 18, to comply with health and safety legislation.
Equality and Inclusion
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, and we are happy to discuss flexible working. If you require reasonable adjustments to any part of the recruitment process, please share those requirements with us when applying. We will make every effort to ensure a fair and transparent process of assessment.
Company
* Company: Marks & Spencer (M&S)
* Industry: Retail
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
Additional related roles and updates may be shown for the area surrounding Leigh, England.
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