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Are you passionate about achieving sales targets and finding just the right products for customers?
Do you have a ‘can do’ attitude, passion for great customer service, and enjoy working in a fast-paced and fun environment?
Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
We offer a friendly, engaging, and positive environment where you can make a real difference and feel valued. You will help us deliver high levels of service to our customers, advising on shoe care, handbags, and accessories to meet their needs, offering genuine, honest, and knowledgeable advice on all our products.
You could have previous experience as a Sales Assistant, Retail Assistant, or in a Customer Care environment. We will provide full training and support to ensure your success, but a positive attitude and the right behaviors are essential. Our stores are like family, offering a nurturing environment to learn, grow, and thrive while having fun at work!
We have a part-time Customer Advisor position available in our Pavers team in Tillicoultry, working 12 hours per week.
You’ll need good availability as the role includes a mix of weekend and weekday shifts.
Pay, Hours & Benefits for our Customer Advisor
£11.70 per hour for 21+ (18-20 £9.60 per hour; 16-17 £7.85 per hour)
After completing the retail induction PaSS stages, your pay will increase to £12.05 per hour for 21+ (18-20 £9.87; 16-17 £8.07)
* Generous Staff Discount scheme, some of which can be shared with family and friends
* Holiday entitlement increases with service
* Company Contribution Pension
* Access to the Pavers Foundation: an employee-led grant and charitable giving scheme
* Access to the Pavers Academy: offering career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs
* Wellbeing and financial support through RetailTRUST
Day-to-Day Responsibilities as a Customer Advisor
* Advise customers on shoe care and accessories to meet their needs, achieving daily KPIs
* Be self-aware, question, learn, and take responsibility for your actions
* Be a team player with a friendly, engaging, and positive attitude
* Support store standards, product displays, and stockroom management
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