Provide efficient travel coordination and administrative support to the Warranty Department. Ensure smooth field service operations, accurate data management, and effective use of systems including Salesforce, SAP, and Kronos. Act as deputy support when required and contribute to reporting, analysis, and continuous process improvement. Key Responsibilities Travel & Field Support Manage all travel arrangements for field and office teams (flights, hotels, visas, taxis, hire cars, baggage) Ensure compliance with company travel policy and approved suppliers Maintain staff travel documents and "Away List" for payroll tracking Produce and manage travel authorisation documents and itineraries Operational Support & Deputising Deputise for Warranty Field Service functions during absence of managers Support overseas coordination and urgent field service requirements Provide hospitality support for visitors and external stakeholders Data, Systems & Reporting Maintain accurate records in Salesforce, SAP, and customer databases Monitor and follow up warranty claims and support proactive resolution Administer CSI (Customer Satisfaction Index) reporting and analysis Maintain Warranty and Quality KPI presentations Support Distributor Service Bulletins (DSBs), mailshots, and response tracking Administration & Office Support Record and reconcile credit card expenses with receipts Manage document filing, archiving, and record s...