An exciting opportunity has arisen for an experienced Distribution Centre General Manager to lead a large-scale logistics operation within a fast-paced retail supply chain environment.
This senior leadership role will oversee the day-to-day performance of a high-volume distribution centre, ensuring operational efficiency, strong financial control, and exceptional service delivery to stores and customers. Reporting to the Supply Chain Director, the successful candidate will play a key role in shaping operational strategy while leading a team of senior operations managers and wider warehouse functions.
This position offers the chance to make a real impact within a growing and evolving business that places strong emphasis on operational excellence, innovation, and people development.
Key Responsibilities
* Provide overall leadership for the distribution centre, ensuring smooth and efficient daily operations
* Lead and develop a team of Operations Managers and department leaders to deliver operational targets
* Analyse and drive performance against key operational KPIs including productivity, service levels, stock accuracy and throughput
* Implement strategic initiatives and operational improvements to enhance efficiency and customer service
* Manage and control operational budgets, identifying opportunities to optimise costs while maintaining performance
* Plan and allocate labour effectively to meet demand, seasonal peaks and operational priorities
* Foster a high-performance culture through coaching, engagement and leadership development
* Collaborate with cross-functional teams to ensure aligned working practices and continuous improvement
* Maintain high levels of inventory accuracy, picking performance and service availability
* Ensure full compliance with health and safety standards, embedding best practice across the operation
* Lead operational reviews with senior stakeholders and business partners
* Prepare the operation for peak trading periods through effective planning and resource management
* Champion a culture of continuous improvement across all warehouse activities
About You
We are seeking a credible and commercially aware logistics leader with a proven track record of managing large-scale warehouse or distribution operations within retail.
You will bring:
* Significant experience leading medium to large distribution centre operations
* Strong financial and commercial awareness, including budget ownership
* Demonstrable success driving operational improvements and leading change initiatives
* Excellent leadership skills with a strong focus on team engagement and development
* Experience managing senior operational teams within a fast-paced environment
* Strong analytical ability with experience using KPIs and operational data to drive performance
* Outstanding communication and stakeholder management skills
* A proactive, solutions-focused mindset with the ability to influence across the wider business
The Opportunity
This is a pivotal leadership role offering the opportunity to shape operational performance within a major distribution environment. The successful candidate will join a forward-thinking organisation that values innovation, collaboration and continuous development.
* Competitive salary package
* Recognition and reward programmes
* Wellbeing and employee support services
* Life assurance
* Retail and lifestyle discount platform
* Ongoing training and career development opportunities
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