What we are looking for:
An individual with excellent customer service skills, and the ability to communicate well at all levels.
Previous hotel health club experience would be beneficial, but not essential.
A self-motivated and hardworking individual, with initiative, who is a team player.
A Lifeguard qualification would be beneficial.
Hospitality & Service:
To provide a welcoming atmosphere for all our guests and members.
Ensure that all pool and Leisure Club furniture is kept clean and tidy, and cushions secure.
Perform fitness assessments as required (once trained) to Company procedures.
To offer a Fitness Programme for all new members, highlighting correct use of equipment and continue to monitor.
To act as a Salesperson, promoting the image of the Hotel at all times.
To maintain a smart and tidy appearance at all times, and to comply with uniform requirements.
Report and hand over any lost property.
Why work at Luton Hoo:
• Competitive salary + Services Charge*
• 28 days paid holiday with an extra 5 days, following 5 years’ service
• Discounted hotel room rates across our hotels for you and your friends and family! (after qualifying period)
• Valuable Training and Development opportunities
• Uniform and Complimentary Dry Cleaning
• Free meals when on shift
• Pension cover
• Staff Accommodation (subject to availability)
• Career Progression prospects
*Service charge is dependent on hours worked and sales performance and is not guaranteed.