Job Overview
The Greater Manchester Mental Health Tactical Advice Service (GM MH TAS) bases Senior Mental Health Practitioners in the Greater Manchester Police Control Room to provide real‑time clinical advice to police officers via telephone in order for them to make more informed decisions when dealing with members of the public in potential crisis.
Responsibilities
The post holder will work with local mental health and emergency services to ensure that mental vulnerability is considered, triaged and high quality information and clinical advice are provided when an individual comes into contact with, or the attention of, Greater Manchester Police and is believed to be experiencing mental ill health and requires support.
* Provide timely access to relevant all‑age patient information for Greater Manchester residents across the Service Providers’ areas, including CAMHS, learning disabilities and older people.
* Be contactable by police officers by telephone through a single phone number for Greater Manchester.
* Provide prompt real‑time professional advice to officers in the community when notified of ‘live’ incidents that involve people with suspected mental ill health in crisis.
* Navigate multiple electronic record systems to support a more informed response to critical risk management.
* Provide constructive, professional and clinically informed advice to officers in the community, based on individual context and the presenting situation.
* Provide advice to officers in the community making full use of the existing GM pathways and support, ensuring they are aware and have suitable access to all options available.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff who deliver services from more than 160 locations.
We provide inpatient and community‑based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Staff Benefits
* Pay enhancements – 30% additional for evenings (8pm onwards) and Saturdays, and 60% additional for Sundays and bank holidays.
* 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 after 10 years.
* Excellent pension.
* Cycle to work scheme.
* Salary sacrifice car scheme.
* Wellbeing programme.
* Blue Light Card discounts.
Person Specification
Education / Qualifications
Professional qualification registered on the appropriate part of the NMC/SWE register with current NMC/SWE registration, Assessor/Mentorship Training, Post registration training in relevant field (due to requirements of consultation under S136 MHA, social workers must hold the AMHP qualification).
Essential criteria
* Professional qualification registered on the appropriate part of the NMC/SWE register with current NMC/SWE registration and Assessor/Mentorship Training.
* Post‑registration training in relevant field (due to requirements of consultation under S136 MHA, social workers must hold the AMHP qualification).
* Good understanding of safeguarding children/vulnerable adults policy and procedure, Mental Health Act (1983), Mental Capacity Act (2005), Equality Act (2010), relevant national policy and guidance, NICE guidance and other evidence‑based practice trends.
* Leadership/Management training.
* Understanding of the interface between statutory services and a commitment to overcoming potential barriers.
* Ability to work as part of an MDT.
* Excellent written and verbal communication skills.
* Ability to deal with sensitive issues with tact and diplomacy.
* Good problem‑solving skills.
* Flexible and responsive approach to care.
* Ability to identify and support the management of risk and clinical concern in a proportionate and defensible manner.
* Understanding and experience of delivering care with compassion in a sometimes pressured environment.
* Experience of the interface between public services.
* Ability to work with minimum supervision in a safe and coordinated manner.
* Demonstrate sound leadership qualities and an understanding of management styles.
* Understanding of quality and change in the clinical setting.
* Ability to delegate and coordinate.
* Ability to work to deadlines.
* Ability to utilise assessment skills and tools effectively.
* Ability to communicate in a variety of settings.
* Excellent IT skills.
* Ability to present factual information and refer questions to others where appropriate.
* Ability to develop effective interpersonal relationships with colleagues.
* Effective time & workload management.
* Mentorship skills and record‑keeping.
* Commitment to respecting and displaying the Trust values at all times.
* Commitment to effective teamwork and service development.
* Good time management.
* Commitment to continuous professional development.
Desirable criteria
* Leadership/Management training.
* Understanding of the interface between statutory services and a commitment to overcoming potential barriers.
* Proven ability to promote, develop and maintain effective interpersonal relationships with colleagues in health, social care and emergency services.
Knowledge
Essential Criteria
* Good understanding of safeguarding children/vulnerable adults policy, the Mental Health Act (1983), the Mental Capacity Act (2005), the Equality Act (2010), relevant national policy and guidance, NICE guidance and other evidence‑based practice trends.
Desirable criteria
* Understanding of the interface between statutory services and a commitment to overcoming potential barriers.
Skills And Abilities
Essential criteria
* Ability to work as part of an MDT.
* Excellent written and verbal communication skills.
* Ability to deal with sensitive issues with tact and diplomacy.
* Good problem‑solving skills.
* Flexible and responsive approach to care.
* Ability to identify and support the management of risk and clinical concern in a proportionate and defensible manner.
* Understanding and experience of delivering care with compassion in a sometimes pressured environment.
* Experience of the interface between public services.
* Ability to work with minimum supervision in a safe and coordinated manner.
* Demonstrate sound leadership qualities and an understanding of management styles.
* Understanding of quality and change in the clinical setting.
* Ability to delegate and coordinate.
* Ability to work to deadlines.
* Ability to utilise assessment skills and tools effectively.
* Ability to communicate in a variety of settings.
* Excellent IT skills.
* Ability to present factual information and refer questions to others where appropriate.
* Ability to develop effective interpersonal relationships with colleagues.
* Effective time & workload management.
* Mentorship skills and record‑keeping.
Desirable criteria
* Proven ability to promote, develop and maintain effective interpersonal relationships with colleagues in health, social care and emergency services.
Other Requirements
Essential criteria
* Demonstrate a commitment to respecting and displaying the Trust values at all times.
* Flexible approach to working.
* Commitment to effective teamwork.
* Commitment to service development.
* Good time management.
* Demonstrate continuous professional development.
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