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We are looking for a hands-on Guest Service Supervisor to support the day-to-day operations and supervise the Food & Beverage team to deliver a first-class customer service experience for our guests. The Guest Service Supervisor (GSS) must oversee a shift and ensure that the Guest Services Assistants manage their tasks effectively.
What We Offer
We want our staff to enjoy coming to work and provide a friendly and supportive environment. You will develop personally by working with people from around the world and creating memorable guest experiences. For those eager to grow, there are various career development opportunities within the business. Additionally, we offer:
1. Free Meals on Duty
2. Free Parking
3. Apprenticeship programs available
4. Learning and Development opportunities through our Leadership Development Programs
5. Heavily discounted hotel stays and food & beverage discounts at IHG Hotels and Resorts Worldwide
6. Uniform provided
7. 24/7 Employee Assistance Programme for you and your family, including counselling, physical wellbeing, and financial support
8. Life Assurance
9. 28 holiday days (pro-rata for part-time)
10. Automatic enrolment into a workplace pension scheme
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