Join our IT team as an Information Communications Technician Apprentice, delivering first-class technical support and gaining hands-on experience with cutting-edge technologies. Providing first-line IT support via phone, email, and remote tools. Diagnosing and resolving technical issues. Setting up, configuring, and maintaining hardware, software, and networks. Supporting cloud services such as Microsoft 365 and Azure. Keeping accurate records of support requests and resolutions. Collaborating with colleagues to deliver IT projects. Level 3 Information Communications Technician apprenticeship standard. Industry-recognised qualifications. Mentoring from experienced IT professionals. Practical training in troubleshooting, networking, and cloud technologies. Potential progression to a full-time IT Support Technician role. Opportunities to specialise in networking, cybersecurity, or cloud engineering. Continuous professional development within the company. Supportive work environment with a focus on learning and career growth.