Ward Administrator | Macclesfield | Private hospital | 15 hours per week | £12.26 per hour plus excellent benefits
Spire Regency Hospital, Macclesfield is currently looking for an experienced Administrator to join their ward team on a part-time, permanent basis.
Spire Regency Hospital, Macclesfield takes pride in providing a high standard of care to all patients. With a wide range of specialties offered, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatment and aftercare.
Contract type: Permanent, Part-time
Working hours: 15 hours per week over 7 day period between the following hours. 06.45 -14.45, 10.00 - 18.00 & 11.00 - 19.00. Please only apply if you can commit to this.
As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
Duties and responsibilities (not limited):
1. To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital.
2. To deal with all telephone enquiries in an efficient and courteous manner.
3. To inform insurance companies if extended length of stay is required.
4. To keep insurance companies informed of emergency admissions.
5. To be aware of discharge dates and times and ensure that the relevant departments,. Reception and Catering are informed when patient is leaving.
6. Appointments given on discharge for treatment room and follow up.
7. To liaise with Ward Staff regarding ordering.
8. Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete. Ensure that all filing of results and other information is accurately filed in the patient’s notes.
Who we're looking for:
9. Previous relevant experience in an administrative support role
10. Customer facing role
11. Computer literate
12. Adept at handling various calls on a daily basis
13. Excellent verbal and written communication skills
14. Passion for customers
15. Working collaboratively
16. Have a systematic and organised approach to work
17. Maintain complete confidentiality, discretion and loyalty at all times
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
18. 35 days annual leave inclusive of bank holidays - pro rata
19. Employer and employee contributory pension with flexible retirement options
20. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
21. Free Bupa wellness screening
22. Private medical insurance
23. Life assurance
24. Free On-Site Gym
25. Save an average of £50 per month with our free onsite car park
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
26. Driving clinical excellence
27. Doing the right thing
28. Caring is our passion
29. Keeping it simple
30. Delivering on our promises
31. Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
For us, it's more than just treating patients; it's about looking after people.