Job Overview
Medical Secretary - Band 3 - Full Time 37.5 HPW
We are looking for an organised, motivated, and experienced Medical Secretary to join our busy Gynaecology team. This is an exciting opportunity to provide high-quality administrative and secretarial support to consultants and clinical teams within a fast‑paced department.
The successful candidate will play a key role in ensuring the smooth coordination of patient pathways, clinic administration, and communication between patients, clinicians, and multidisciplinary teams.
Main Duties
* Responsible for processing clinic letters/test result letters general correspondence, and other tasks required by the department
* Receive, sort and prioritise daily correspondence.
* Monitor waiting lists proactively.
* Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
* Photocopying/filing and other administrative duties to ensure the efficient running of the office.
* Prioritise sometimes conflicting department requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics.
* Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
* Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
* To provide secretarial cover and undertake general office duties as necessary within the department.
* To effectively deal with incoming mail for clinicians.
* Such other reasonable duties, appropriate to a Band 3.
Working for our organisation
Working within Gynaecology offers the opportunity to support women through a wide range of healthcare journeys, from routine outpatient care to complex and sensitive conditions. The role requires compassion, discretion, and professionalism, as you will often be communicating with patients during vulnerable or emotional times. Our team is committed to providing high‑quality, patient‑centred care in a supportive and collaborative environment, making this a rewarding role for someone who values making a positive difference to patient experience.
Detailed Job Description and Main Responsibilities
* Responsible for processing clinic letters/test result letters general correspondence, and other tasks required by the department
* Receive, sort and prioritise daily correspondence.
* Monitor waiting lists proactively.
* Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
* Photocopying/filing and other administrative duties to ensure the efficient running of the office.
* Prioritise sometimes conflicting department requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics.
* Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
* Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
* To provide secretarial cover and undertake general office duties as necessary within the department.
* To effectively deal with incoming mail for clinicians.
* Such other reasonable duties, appropriate to a Band 3.
Person Specification
Experience
* Previous secretarial/administrative experience
Desirable Experience
* Previous NHS administrative experience
Qualifications
* Excellent IT Skills
Skills and knowledge
* Enjoy team working
Skills
* Excellent telephone and communication skills
Equal Opportunities
North Bristol Trust (NBT) is committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Pre‑employment Checks
Please note that stringent pre‑employment checks are undertaken on all successful applicants prior to commencement in post.
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