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Description
We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Associates to meet sales, customer service, and operational targets.
Candidates should have proven leadership, coaching, and business management skills gained in a fast-paced retail environment. This role offers an exceptional opportunity to act as the CEO of your store.
You will be responsible for creating and executing a business plan to attract and retain customers through strategic targeting, impactful in-store events, excellent customer relationship management, and leading a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their potential, this role could be your first step towards a fulfilling career in prestige beauty. Many of our senior managers started at the point of sale, gaining skills in business planning, consumer insights, event management, customer relations, and marketing, which prepare you for further progression in the industry.
We value diversity and offer progressive career opportunities, outstanding training, and a competitive benefits package.
Qualifications
* Effective verbal and written communication skills, excellent interpersonal skills
* Quality customer service skills and the ability to win people over
* Results-oriented with a high drive to meet objectives
* Goals beyond expectations
* Senses others' development needs and supports their abilities
* Recognizes and meets customer needs with diplomacy and tact
* Guides performance and holds team accountable
* Builds and maintains informal networks
* Models respectful, helpful, and cooperative team qualities
* High attention to detail and organizational skills
* Ability to work independently and as part of a team
* Proactive, positive work approach
* Maintains confidentiality, tact, and discretion
Knowledge and Experience
* Retail sales experience
* Team leadership experience
* Experience in strategic planning and execution
* Ability to develop financial plans and manage resources
* Proficiency with computer systems including email and Microsoft Excel
Additional Information
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Sales and Business Development
* Industry: Personal Care Product Manufacturing
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