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Shift controller

Reading (Berkshire)
Thames Water
Controller
€42,500 a year
Posted: 21h ago
Offer description

Shift Controller – Wastewater Control

As a Shift Controller you’ll be part of the Wastewater Control team, acting as the first line of defence in identifying and responding to operational issues across our network. This role protects customers from flooding and safeguards the environment from pollution.

We have 2 fixed‑term/secondment contracts for 6 months.


Key Responsibilities

* Monitoring alarms and system data to identify issues across pumping stations, sewer networks, and treatment works.
* Coordinating urgent field responses to minimise the risk of flooding and environmental impact.
* Accurately logging decisions, actions, and safety updates.
* Escalating high‑risk incidents to the appropriate teams and managers.
* Supporting colleagues during busy periods and ensuring smooth shift handover.
* Using safety systems and emergency procedures to protect field teams.


Location & Working Hours

Base location: Reading – Kemble Court, RG2 6AD. You’ll work a 6‑week rolling shift pattern with 12‑hour day and night shifts, including weekends. The pattern includes a full week and a full 2 weeks off, with annual leave built into the rota.


Qualifications & Experience

* Experience using SCADA systems.
* Knowledge of pumping stations, wastewater treatment works, or network operations.
* Operational experience with an understanding of quality management standards.
* A proactive and methodical approach to managing a high volume of work.
* Strong analytical skills and good numeracy.
* Ability to work under pressure and make quick, sound decisions.
* Good IT skills, including Microsoft Office, and a full UK driving licence.


Benefits

* Competitive salary up to £45,000 per annum, depending on skills and experience.
* Performance‑related pay plan directly linked to company performance measures and targets.
* Generous pension scheme through AON.
* Access to a range of health and wellbeing benefits including annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.
* Extended time off: a 2‑week break every 6 weeks as part of the shift pattern.
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