Employer: Arun District Council
Salary: £26,403 - £28,142 per annum
Location: Arun Civic Centre, Littlehampton, West Sussex
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: Yes
Closing Date: 12/09/2025 at 23:59
Reference: E & C/25/320896
At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference.
Overall Job Purpose:
To respond to enquiries to our Reactive Repairs service from customers, both internal and external, through a variety of service delivery channels. Resolving enquires at first point of contact where possible and ensuring the highest standard of customer care are provided.
Day-to-day planning of the Arun In House repairs team (and subcontractors) to ensure all jobs are adequately allocated, attended, follow on works raised, jobs re-booked or closed as necessary daily. Ensuring all appointments booked are met on time with correct allocation, operative and materials required, and subsequent jobs booked with residents always updated to ensure a positive customer experience.
For more information about joining the Repairs and Maintenance Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage).
We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements. Please see Why work for Arun for more information on what Arun offers their employees.
We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.
For support with your application and CV writing, please visit Applying for a job with us. If you need further support with the application process, please contact Askhr, regarding alternative ways to apply.
CLOSING DATE: 12 September 23:59pm
INTERVIEW DATE: 26 September 2025
Further information on this vacancy
* Role Profile