Purpose Of Job
Requirements
As Senior Systems Engineer, you will report to the Head of Quality Assurance and Systems and will be responsible for requirements analysis and systems engineering support for the following functions:
* Product development for customer projects and R&D
* Sales and Marketing
* Customer Support
The ideal candidate should demonstrate versatility and flexibility to handle a wide range of tasks and adapt to rapid changes in priority. The role is customer-facing, serving as the focal point for initial and ongoing customer interactions.
Key Duties & Responsibilities
* Ensure accurate capture of customer requirements, including solution architecture, new and updated features, and data interfaces to third-party systems.
* Represent the company during customer, integration partner, and end-user activities, including requirements gathering, design reviews, and integration meetings, either on-site or online.
* Translate customer requirements into software specifications that reflect the solution architecture, operational needs, and provide a testing platform, ensuring first-time acceptance by the customer.
* Review solutions to ensure they meet functional requirements and address customer and internal needs.
* Provide system-level guidance and technical advice to other departments as needed.
* Maintain the requirements baseline for each product.
* Comply with the company's Quality Management System requirements.
* Stay informed about and acquire knowledge on relevant technical topics to support projects and internal needs.
* Own the process improvement plan within the systems team and related functions.
* Attend the Southbourne office three days a week and as needed.
* Travel to customer sites globally as required.
Technical Requirements
* Knowledge of systems engineering best practices.
* Expertise in ATC operational protocols and procedures.
* Proficiency with Windows operating systems.
Education & Experience
* Experience with engineering practices, processes, methods, and tools, including requirements engineering and solution architecture.
* Ability to engage with stakeholders at all levels.
* Skill in deriving detailed requirements for system components to meet high-level customer needs.
* Experience in preparing detailed specifications for software development and testing.
* Strong PC and IT skills, with knowledge of hardware and software products.
* Understanding of requirements management tools and MS Office.
* Experience or knowledge of ATC/ATM environments.
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