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About us
Supporting Education Group is the UK’s leading education services platform, providing the technology, expertise and resources that help schools, trusts and education organisations deliver high‑quality learning for all. Our Qualifications & Training practice plays a central role in this mission by delivering high‑quality training, qualifications and professional development for educators across the UK and internationally. Through evidence‑informed programmes spanning teacher development, leadership training and vocational pathways, the team equips staff with the skills, confidence and support they need to progress in their careers and thrive in the sector. By strengthening professional capability and enabling continuous growth, we help build a resilient, skilled education workforce prepared to make a positive impact on learners.
Eden Training Solutions is a leading apprenticeship provider in the early years sector and part of the Supporting Education Group. With a Grade 2 (Good) Ofsted rating and Gold Standard for Leaders in Safeguarding, we’re committed to excellence. Recognised in the Sunday Times Top 10 Best Companies to Work For, we’ve built a culture where people thrive. Our vision is to help individuals Reach their Potential through high‑quality, fully funded training that transforms futures.
About the role
This is an initial 12-month fixed‑term contract (FTC) offering an opportunity to support the smooth administration and compliance of learner programmes within a busy training environment. The role involves accurately processing learner enrolments and documentation, maintaining up‑to‑date records on internal databases and e‑portfolio systems, completing quality audit checks, and ensuring contractual deadlines are met. Additional responsibilities include providing administrative support across the business, producing reports, handling day‑to‑day office duties, and assisting management with ad hoc tasks while maintaining high standards of accuracy, organisation, and confidentiality.
Responsibilities
* Review and input relevant data onto various databases to meet contractual requirements
* Provide necessary reports as and when required to other departments of the business
* Support staff as and when required in general admin duties such as photocopying and answering the telephone
* Process learner starts to meet contractual deadlines
* Monitor documentation to support compliance with external stakeholder requirements
* Complete quality audit checks and accurately log findings
* Accurate and timely data entry
* Input all enrolment and sign‑up information onto the e‑portfolio system
* Review and accurately input learner documentation and data into e‑portfolio system
* Maintain timely and accurate records
* Accurately close and store learner records securely
* Maintain reliable and accurate learner records
* Filing and general day‑to‑day office administration duties as directed
* Ad Hoc duties as requested from management
Qualifications
* Grades 9‑4 / A*‑C in GCSE (or equivalent) English and maths
* Business Admin Level 3
Skills & Experience
* Previous administration/office‑based experience is essential
* Previous audit and compliance experience is desirable
* Good organisational skills
* Someone who can work on own initiative or within a team
* Ability to follow instruction
* Must have a really good level of numeracy and communication skills
* Must have a good understanding of IT packages
Benefits
* 28 days holiday and an extra day for each year you stay with us, up to a maximum of 33 days PLUS bank holidays
* Health Cash Plan, once you’ve passed probation, which includes access to a private GP
* Free life insurance covering up to x4 your salary from day 1
* Pension: we’ll both add money into your pension pot after 3 months
* Flexible benefits after you’ve passed probation — options include extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and other perks
* Learning and development opportunities
* Volunteer days – 3 paid volunteer days a year, with 2 dedicated to Education
By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.
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