Location
Belfast (across 3 locations)
Key responsibilities
* Safely maintain and repair facility plant and equipment
* Act proactively to identify reactive and remedial maintenance work and ensure all tasks are logged with the helpdesk
* Be proactive and take ownership of issues and understand systems and plant
* Carry out diagnostic and fault finding on plant and equipment
* Ensure that asset registers are maintained up-to-date
* Submit change requests for new assets
* Provide innovation and engage in continuous improvement
* Develop detailed knowledge and understanding of contractual requirements
* Ensure compliance with PPM and Reactive Task SLA’s
* Carry out electrical, mechanical and building services activities as assigned across the portfolio
* Comply with and implement existing business risk management procedures
* Ensure effective use and maintenance of O&M’s and quality procedures
* Ensure statutory and non‑statutory logs are kept up to date
* Participate in Out‑Of‑Hour and On‑Call rota process
* Implement and monitor small engineering projects as required
* Act professionally at all times with the client and customer as a representative of Mitie
* Support, develop and communicate best working practice
* Adopt a pro‑active approach to customer liaison and ensure any concerns are dealt with promptly or relayed to line management
* Undertake works as directed by line supervisor or manager
* Ensure that business critical engineering plant downtime is minimised
* Respond in a timely manner to verbal and written requests
* Manage 3rd‑party contractors ensuring they are site inducted and work to the site work permit system and procedures
* Purchase any tooling or material in strict accordance with company process, procedures and line‑management approval
* Ensure a task number is raised for any material ordered
* Ensure HSQE standards and environmental best practices are maintained
* Ensure legislation and company operating procedures are adhered to
* Report any unsafe activities, accidents and risks promptly to the Engineering Services Manager and HSQE Manager
* Comply with reasonable requests for information from the HSQE Manager
* Attend staff appraisals as necessary with your line manager
* Submit holiday requests in a timely manner
* Report sickness absence in accordance with company procedure
* Understand and comply with policies and procedures
* Carry out work in a safe and diligent manner
* Attend and fully participate in training and appraisal activities as required
* Undertake additional duties in line with capabilities as required
About you
* A time‑served air‑conditioning or HVAC technician with 5 years post‑apprenticeship experience
* City & Guilds Level 2 Award in F‑Gas Regulation (2079) or a FETAC Level 5 Specific Purpose Certificate in Handling F‑Gas Refrigerants (5S0108)
* Knowledge and previous experience of BMS systems
* Knowledge and experience in the maintenance and repair of Split AC, VRV systems, Fan Coil units, Air Handling systems, boilers and pumping systems
* Health and Safety, industry best practice and knowledge of electrical standards
* Exceptional customer service and communication skills
* Excellent problem‑solver and fault‑finding ability
* Organised and methodical with the ability to multi‑task
* High attention to detail, compliance and service report writing
* Approachable team player, able to work on own initiative and with colleagues and clients alike
* Good flexibility and works well under pressure
* Experience in computer PPM maintenance systems such as Maximo is desirable
* Familiar with mobile technology, computer‑literate with experience in Word and Excel spreadsheets
* A balanced sense of productivity and fun, contributing to a positive workplace atmosphere
Benefits include
* 25 days annual leave
* Annual leave purchase scheme (buy up to 5 extra days of annual leave per year)
* Branded commercial vehicle and fuel card
* Free virtual GP service
* Access to our Employee Assistance Programme (EAP)
* Mi Recognition
* Talent Referral Scheme
* Long‑service awards
* Mi Deals (fantastic savings at high‑street stores)
* Bike2Work scheme
* Learning & development (access to 200 courses on our L&D platform)
Mitie is an equal opportunities employer
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