Administrative Officer
Location: Hybrid - Centre City Tower office (Birmingham) + Local Probation Office
Hours: Full-time (37 hours) | Monday-Friday, 9am-5pm or 8am-4pm (flexibility needed)
Contract: Temporary until November 2025 (May be chance of an extension)
Pay Rate: £12.21 per hour (Paid on a weekly basis)
Looking to build your experience in a vital public sector role?
Want to make a difference behind the scenes of the UK justice system? We're looking for an organised and detail-oriented Administrative Officer to join our Probation Notification Actioning Project Team.
This is a fantastic opportunity to work in a fast-paced, purpose-driven environment where your accuracy and communication skills will make a real impact.
Please note: this role involves repetitive tasks and is well-suited to individuals who enjoy structure, consistency, and routine work.
What You'll Be Doing:
* Managing a busy system where prison appointment notifications are received
* Responding to enquiries that may come through with the notifications
* Processing appointment data and entering it accurately onto various internal systems and spreadsheets
* Liaising with providers to confirm attendance where needed
* Meeting tight deadlines with a strong eye for detail
This is a fully computer-based role that requires strong attention to detail and the ability to follow established processes consistently.
Working Pattern:
* Training Period (Fully Onsite): Centre City Tower office (Birmingham) there isn't a set time for training, this could be a month or so
* Post-Training Hybrid Model:
o 1 day per week at Centre City Tower office (Mondays)
o 2 days per week at a local probation office (flexible based on your location)
o 2 days per week working from home
What You'll Need to Succeed:
* Solid Excel skills and general IT confidence
* Strong communication and teamwork abilities
* Excellent attention to detail and accuracy
* Ability to manage a consistent workload and meet deadlines
Apply Online
If you're organised, reliable, and ready to contribute to a high-impact administrative team - we encourage you to apply online today. Due to high volumes of applications, only successful candidates will be contacted.
Successful candidates will need to complete our public sector compliance; this will include a Basic DBS check.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.