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People operations coordinator

Cambridge
Cambridge University Press & Assessment (CUPA)
Operations coordinator
Posted: 17 November
Offer description

Job Title: People Operations Coordinator

Salary: £26,600 - £32,600 per annum

Location: Cambridge UK/Hybrid (minimum of 2 days per week in the office)

Contract: Permanent, full time – 35 hours per week

We are looking for a People Operations Coordinator to join a highly collaborative team and help drive operational excellence across global initiatives.

As a GEMC (Global Entity Management Committee) People Operations Coordinator, you will play a key role in supporting the full employee lifecycle within the context of our GEMC projects, People Operations and entity management. This includes hiring and transfers, onboarding, career development, employment changes, and offboarding—particularly for employees affected by GEMC-related entity transitions or integrations.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

As our next GEMC People Operations Coordinator, you will be at the heart of delivering exceptional HR support across global locations.

We are looking for a proactive coordinator to help maintain the accuracy and integrity of data in our HCM/HRIS systems, ensuring smooth payroll processing and compliance with GEMC governance, legal obligations, and audit requirements.

You will play a critical part in delivering operational excellence by:

* Managing new hire processes, including holiday entitlement calculations

* Overseeing HR actions in Workday through to completion in time for relevant payroll

* Resolving employee queries on payroll, benefits, and HR processes

* Producing monthly reports and data insights to the Senior Coordinator

* Performing data checks and validating exceptions to maintain accuracy

This position offers the chance to work in a dynamic, collaborative environment where adaptability and precision make a real impact.

About you

We are looking for someone who combines precision with adaptability—able to manage complex processes under pressure while keeping a sharp eye on detail.

To be successful in this role, you will bring:

* Proven experience in providing high-quality administrative support and services

* Background in supporting global teams, working closely with business stakeholders

* Advanced MS Office skills, including data input, VLOOKUPs, and data transposition

* Confidence in collaborating with stakeholders globally at all levels and advising on payroll and benefits

* A proactive mindset with the desire to learn and grow

* The ability to make quick, sound decisions and prioritise effectively

* A team-oriented approach and enjoyment of working in a busy, collaborative setting

* Hands-on HR environment experience, with a strong understanding of compliance and process integrity would be an advantage

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

* 28 days annual leave plus bank holidays

* Private medical and Permanent Health Insurance

* Discretionary annual bonus

* Group personal pension scheme

* Life assurance up to 4 x annual salary

* Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 28th November 2025, although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place via MS Teams week commencing 8th December 2025.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

People Operations Coordinator - Apply now

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